As time goes on, it all becomes a blur. In order to maintain sanity, any server has to forget the guy who comes in and tips $5 on $150. It happens. Its part of the gig.
That is why it caught me off-guard the other day when my friends and I went to my restaurant to eat lunch and a guest walked over to me and handed me an envelope with a note apologizing for and rectifying a poor tip he had left a couple of weeks ago. Here's the letter:
Among all the other crazy things that happen in this job, it is nice every now and again to see somebody who cares for others and considers their feelings and needs.
So a note back: Way to go, dude!
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